Welcome to Buy Wellz!
By accessing and using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before making a purchase.
1. General Terms
- Buy Wellz operates as an online-only store based in Lahore.
- By placing an order, you confirm that the provided details (name, phone number, address) are accurate and complete.
- We reserve the right to update, modify, or discontinue any part of our website, products, or policies at any time without prior notice.
2. Product Information & Pricing
- We strive to provide accurate product descriptions, images, and prices.
- Prices are subject to change without prior notice.
- In case of pricing errors, Buy Wellz reserves the right to cancel orders and issue a refund.
3. Order Processing & Payment
- Orders are processed only after full payment is received.
- We use authentic and secure payment gateways to protect customer transactions.
- If any issue arises with your order, we will notify you via WhatsApp or email.
4. Shipping & Delivery
- We aim to deliver products as quickly as possible, but delivery times may vary.
- Once dispatched, Buy Wellz is not responsible for delays caused by courier services.
5. Returns & Refunds
- We offer a 15-day return policy (refer to our Refund & Return Policy for full details).
- The product must be unused and undamaged to qualify for a return.
- Customers must cover return shipping costs, and refunds will be processed within 24 working hours after receiving the returned item.
6. Exchanges
- Customers can exchange products by sending the item back to our return address.
- A new product will be dispatched only after receiving the returned item.
7. Privacy Policy
- We collect only the necessary information (name, phone number, and address) to process orders.
- Buy Wellz does not share, sell, or misuse customer data (refer to our Privacy Policy for more details).
8. Limitation of Liability
- Buy Wellz is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.
- Customers assume all risks associated with using our products.
9. Contact Us
For any inquiries, issues, or support, feel free to reach out:
- 📲 WhatsApp (Preferred): 0320-3433263
- 📩 Email: buywellzstore@gmail.com
By shopping with Buy Wellz, you agree to these Terms & Conditions. Thank you for choosing us! 😊