Welcome to Buy Wellz!

By accessing and using our website, you agree to comply with the following Terms and Conditions. Please read them carefully before making a purchase.

1. General Terms

• Buy Wellz operates as an online-only store based in Lahore.
• By placing an order, you confirm that the provided details (name, phone number, address) are accurate and complete.
• We reserve the right to update, modify, or discontinue any part of our website, products, or policies at any time without prior notice.

2. Product Information & Pricing

• We strive to provide accurate product descriptions, images, and prices.
• Prices are subject to change without prior notice.
• In case of pricing errors, Buy Wellz reserves the right to cancel orders and issue a refund.

3. Order Processing & Payment

• Orders are processed only after full payment is received.
• We use authentic and secure payment gateways to protect customer transactions.
• If any issue arises with your order, we will notify you via WhatsApp or email.

4. Shipping & Delivery

• We aim to deliver products as quickly as possible, but delivery times may vary.
• Once dispatched, Buy Wellz is not responsible for delays caused by courier services.

5. Returns & Refunds

• We offer a 15-day return policy (refer to our Refund & Return Policy for full details).
• The product must be unused and undamaged to qualify for a return.
• Customers must cover return shipping costs, and refunds will be processed within 24 working hours after receiving the returned item.

6. Exchanges

• Customers can exchange products by sending the item back to our return address.
• A new product will be dispatched only after receiving the returned item.

7. Privacy Policy

• We collect only the necessary information (name, phone number, and address) to process orders.
• Buy Wellz does not share, sell, or misuse customer data (refer to our Privacy Policy for more details).

8. Limitation of Liability

• Buy Wellz is not responsible for any indirect, incidental, or consequential damages arising from the use of our products or website.
• Customers assume all risks associated with using our products.

9. Contact Us

For any inquiries, issues, or support, feel free to reach out:

• 📲 WhatsApp (Preferred): 0320-3433263
• 📩 Email: buywellzstore@gmail.com

By shopping with Buy Wellz, you agree to these Terms & Conditions. Thank you for choosing us! 😊